Rirro Store is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and make purchases through our platform.
Information We Collect
Personal Data: Name, email address, phone number, shipping address, billing address, and payment details.
Device Data: IP address, browser type, operating system, and usage details through cookies and analytics tools.
Device Data: IP address, browser type, operating system, and usage details through cookies and analytics tools.
How We Use Your Information
To process and fulfill your orders.
To communicate with you regarding orders, offers, and updates.
To enhance our website and customer service.
To ensure payment security in collaboration with payment gateways like Razorpay.
To communicate with you regarding orders, offers, and updates.
To enhance our website and customer service.
To ensure payment security in collaboration with payment gateways like Razorpay.
Sharing Your Information
We do not sell your personal data. We may share your data with:
Trusted third-party service providers (such as Razorpay) for payment processing and logistics.
Government authorities or legal bodies, if required by law.
Trusted third-party service providers (such as Razorpay) for payment processing and logistics.
Government authorities or legal bodies, if required by law.
Payment Processing
All transactions are processed through Razorpay and are encrypted using SSL technology. We do not store your complete card details.
Cookies
We use cookies to improve website functionality and user experience. You can disable cookies in your browser settings.
Your Rights
You may request access to, correction, or deletion of your personal information by contacting us at [support@rorri.store].
Refund & Cancellation Policy
Rirro Store aims to provide a hassle-free shopping experience. Please review our refund and cancellation policy:
Returns & Exchange
Products are eligible for return/exchange within 7 days of delivery, only if they are unused, unwashed, and in original condition.
Items like innerwear, swimwear, or customized clothing are non-returnable.
Reverse pickup is subject to availability in your area. If not, self-shipping may be required.
Items like innerwear, swimwear, or customized clothing are non-returnable.
Reverse pickup is subject to availability in your area. If not, self-shipping may be required.
Refunds
Refunds are processed within 7-10 business days after the returned product passes quality check.
If paid online (via Razorpay), the refund will be credited to the same source account.
COD orders will be refunded via bank transfer.
If paid online (via Razorpay), the refund will be credited to the same source account.
COD orders will be refunded via bank transfer.
Cancellations
Orders can be cancelled before they are shipped. Post-shipping, cancellation is not possible.
In case of a failed transaction or double payment, the amount will be automatically refunded by Razorpay within 5–7 working days.
In case of a failed transaction or double payment, the amount will be automatically refunded by Razorpay within 5–7 working days.
Contact for Returns/Refunds
Email: [support@rorri.store]
Phone: [+91 7249319194]
Hours: Mon–Sat, 10 AM – 6 PM
Phone: [+91 7249319194]
Hours: Mon–Sat, 10 AM – 6 PM
Terms and Conditions
Welcome to Rirro Store. These terms and conditions (“Terms”) govern your use of our website and services.
Use of Website
By accessing or using our website, you agree to comply with these Terms. You must be at least 18 years old or use the website under adult supervision.
Product Information
All product details, prices, and availability are subject to change without notice. We strive for accuracy but do not warrant that descriptions are error-free.
Orders and Payments
Orders are subject to acceptance and availability.
We reserve the right to cancel orders due to price errors, stock issues, or fraudulent activity.
Payments must be made via approved methods (Razorpay, UPI, cards, wallets, etc.).
We reserve the right to cancel orders due to price errors, stock issues, or fraudulent activity.
Payments must be made via approved methods (Razorpay, UPI, cards, wallets, etc.).
Intellectual Property
All content on this website—including logos, images, and text—is the property of Rirro Store and protected under copyright laws.
User Conduct
You agree not to misuse the website, transmit harmful content, or violate any laws.
Limitation of Liability
Rirro Store is not liable for any indirect, incidental, or consequential damages arising from your use of the website or products.
Governing Law
These Terms are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of courts in [City, State].
Contact Us
For any queries, write to us at:
Email: [support@rorri.store]
Phone: [+91 7249319194]
Email: [support@rorri.store]
Phone: [+91 7249319194]